Saturday, December 31, 2011

Problems with Cure Trainers?

Charles got this email just before Christmas:
"We are writing to you with regard to the order you have placed with us for The Cure Trainers. We have recently received the Cure Trainers into our warehouse and very sadly they have failed our quality checking process. We are in urgent talks with our suppliers to investigate how to resolve the manufacturing quality. We are aware how long you have been waiting for these items and have therefore taken the decision to refund you for these items today. The money will be in your account immediately but may take up to 5 working days to appear on your statement. Please accept our sincere apologies at having to disappoint you. Rest assured we will get back in contact with you if we achieve a positive outcome and can advise that the trainers are available. Kindest regards, The Sandbag Team"
Did anyone get any? If so, which style?
Posted by Craig at 1:01 PM

7 comments:

  1. KateDecember 31, 2011 at 1:41 PM

    Thanks.

    ReplyDelete
  2. Fabien GJanuary 1, 2012 at 7:49 AM

    made in?

    ReplyDelete
  3. MojoJackson808January 2, 2012 at 3:40 AM

    Have to say, the quality of the merchandise at the shows was shotty. Bought a shirt the first night, and had to return it the second night when I noticed the seam had a big hole in it. So got two shirts the second night, and one of them is falling apart already. They were cheap, 20 bucks, but the quality sucks. Contacted sandbag about the one shirt falling apart and never got a response. Sad!

    ReplyDelete
  4. sunnyJanuary 2, 2012 at 5:56 AM

    still waiting [ordered 16th nov]for t-shirt to be delivered?
    also got email about delay etc.

    ReplyDelete
  5. GCS1January 2, 2012 at 9:52 AM

    i finally got my t-shirt (also ordered on nov. 16th) a few days before xmas.

    ReplyDelete
  6. sunnyJanuary 4, 2012 at 10:20 AM

    which will come first my t-shirt order or new cure material?

    We are truly sorry for the extended delay with regards to the dispatch of your order. We can confirm we are awaiting stock of this item to reach us here via an outside stock provider. Unfortunately, we are unable to confirm a precise delivery date for the expected stock. We will of course pack and dispatch your order once the stock arrives here. You will receive a confirmation email once your order has been dispatched.



    Alternatively, if you would prefer not to continue waiting, we can offer you a full refund.



    Apologies for any inconvenience caused and thank you for your continued patience.



    Kind regards,



    Sandbag

    ReplyDelete
  7. AnonymousFebruary 10, 2012 at 4:09 AM

    Still waiting an order done begin of december...
    Christmas present fail...
    and still nothing at this day.. sad..

    ReplyDelete

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