For Lisbon, I have been charged a total of 6.64 euros for 2 standing tickets (and I did receive the eTickets by email). That can’t be right! Anyone else?
I’ve got it: if you click on the link to get the website in English rather than Portuguese, your total payment will only be the booking fee. If you use the website in Portuguese then you will be charged for the full price (!)
Hi Olivier, nope that's just the price oft the transaction, they separate the price of actual ticket and the cost of the transaction, I just bought it as well. so you pay 45 euros for each ticket plus 3.32 for each ticket bought
if you see in the Eticket you have in the 2 following pages 2 receipts, one of 6.64 in your case to ticket line and the other of 90 Euros to Everything is new ltda which is the promoter of the event here in Portugal, see you there!
Hi Manuel, I understand that (on the ticket) but at the billing level I clearly see a difference between the English version of the website and the Portuguese one. When I paid in English using PayPal, I only got charged 6.64 euros through my PayPal account. And they cannot charge the different through a separate transaction, I don't believe PayPal allows that. That plainly is a bug in their payment system based on the language. Hey, I'm not complaining. :-)
at the end you were right Olivier...they just charged the transaction and now they want us to do the bank transfer for the tickets to be valid...I just bought another one at Fnac.. that was easier
first arrive first serve, basicaly you can seat everywhere in balcao 1 area. That's how it work here :) don t worry we are not in a rush here so take your time!
Anyone else get an email about a problem with payments for tickets....not sure if its a scam, see below??
n the early sale of tickets for the concert of THE CURE | MEO ARENA | 22 NOV 2016, Ticketline temporarily recorded an anomalous situation regarding payment of tickets, getting recorded operating costs and not the face value inscribed in them.
Already we regret the incident and reported that electronic tickets in his possession are not valid for entry into the concert, which takes place using electronic entry control. Thank you make payment via bank transfer to checkout and validation of tickets in his possession.
Below is the data for payment. Please send the proof of transfer to ticketline@ticketline.pt . Where a shipment occurs in increased costs, the Ticketline will reset the value of costs:
Ticketline, LDA
AMOUNT PAYABLE - €55
BANK - Milennium BCP
ADDRESS: Rua Castilho 44 b / Gallery 1250-071 Lisboa
NIB - 00 33 00 00 00 243 518 307 05
IBAN - PT50 00 33 00 00 00 243 518 307 05
SWIFT / BIC - BCOMPTPL
Once again we regret the incident to thank you for your availability and confidence in our services.
Anyone else get an email about a problem with payments for tickets....not sure if its a scam, see below??
n the early sale of tickets for the concert of THE CURE | MEO ARENA | 22 NOV 2016, Ticketline temporarily recorded an anomalous situation regarding payment of tickets, getting recorded operating costs and not the face value inscribed in them.
Already we regret the incident and reported that electronic tickets in his possession are not valid for entry into the concert, which takes place using electronic entry control. Thank you make payment via bank transfer to checkout and validation of tickets in his possession.
Below is the data for payment. Please send the proof of transfer to ticketline@ticketline.pt . Where a shipment occurs in increased costs, the Ticketline will reset the value of costs:
Ticketline, LDA
AMOUNT PAYABLE - €55
BANK - Milennium BCP
ADDRESS: Rua Castilho 44 b / Gallery 1250-071 Lisboa
NIB - 00 33 00 00 00 243 518 307 05
IBAN - PT50 00 33 00 00 00 243 518 307 05
SWIFT / BIC - BCOMPTPL
Once again we regret the incident to thank you for your availability and confidence in our services.
Hi there, I got the same message in Portuguese, well it's definitely not a scam as they really only charged the transaction as Oliver was saying in previous posts, well instead of doing the transfer I just went to the local Fnac Store and bought another ticket. I will give the first ticket to a friend and see if it works anyway. They clearly messed it up with the payments, it's quite ridicolous..
For Lisbon, I have been charged a total of 6.64 euros for 2 standing tickets (and I did receive the eTickets by email). That can’t be right! Anyone else?
ReplyDeleteI’ve got it: if you click on the link to get the website in English rather than Portuguese, your total payment will only be the booking fee. If you use the website in Portuguese then you will be charged for the full price (!)
DeleteThis comment has been removed by the author.
ReplyDeleteHi Olivier, nope that's just the price oft the transaction, they separate the price of actual ticket and the cost of the transaction, I just bought it as well. so you pay 45 euros for each ticket plus 3.32 for each ticket bought
ReplyDeleteif you see in the Eticket you have in the 2 following pages 2 receipts, one of 6.64 in your case to ticket line and the other of 90 Euros to Everything is new ltda which is the promoter of the event here in Portugal, see you there!
ReplyDeleteHi Manuel, I understand that (on the ticket) but at the billing level I clearly see a difference between the English version of the website and the Portuguese one. When I paid in English using PayPal, I only got charged 6.64 euros through my PayPal account. And they cannot charge the different through a separate transaction, I don't believe PayPal allows that. That plainly is a bug in their payment system based on the language. Hey, I'm not complaining. :-)
Deletebetter for you if they charged only 6.64 :)
Deletewell I am not surprised if there is a bug in their system... :)
at the end you were right Olivier...they just charged the transaction and now they want us to do the bank transfer for the tickets to be valid...I just bought another one at Fnac.. that was easier
DeleteGot seated for Balcao 1 (Better tier), but no seat numbers....how do you know where you are seated???
ReplyDeletefirst arrive first serve, basicaly you can seat everywhere in balcao 1 area. That's how it work here :) don t worry we are not in a rush here so take your time!
ReplyDeleteSounds a bit crazy.....madness everyone trying to get the best spot! Ah well, just happy to have a ticket!
Deletedon t worry I've never seen any madness, maybe just try to just arrive a bit early so you can easily get the best spot! see you there
DeleteYep, cheers Manuel :)
ReplyDeletecheers mate!
Deletei also scored a ticket in balcao 1! im no fan of General admission shows, with GA beyond the pitch. but oh well! it'll be my first time in Portugal!!
ReplyDeleteThat was the easiest sale so far! I've never been to Portugal before, looking forward to it!
ReplyDeleteAnyone else get an email about a problem with payments for tickets....not sure if its a scam, see below??
ReplyDeleten the early sale of tickets for the concert of THE CURE | MEO ARENA | 22 NOV 2016, Ticketline temporarily recorded an anomalous situation regarding payment of tickets, getting recorded operating costs and not the face value inscribed in them.
Already we regret the incident and reported that electronic tickets in his possession are not valid for entry into the concert, which takes place using electronic entry control. Thank you make payment via bank transfer to checkout and validation of tickets in his possession.
Below is the data for payment. Please send the proof of transfer to ticketline@ticketline.pt . Where a shipment occurs in increased costs, the Ticketline will reset the value of costs:
Ticketline, LDA
AMOUNT PAYABLE - €55
BANK - Milennium BCP
ADDRESS: Rua Castilho 44 b / Gallery 1250-071 Lisboa
NIB - 00 33 00 00 00 243 518 307 05
IBAN - PT50 00 33 00 00 00 243 518 307 05
SWIFT / BIC - BCOMPTPL
Once again we regret the incident to thank you for your availability and confidence in our services.
Best regards,
Rita Amado
21 780 36 77
Anyone else get an email about a problem with payments for tickets....not sure if its a scam, see below??
ReplyDeleten the early sale of tickets for the concert of THE CURE | MEO ARENA | 22 NOV 2016, Ticketline temporarily recorded an anomalous situation regarding payment of tickets, getting recorded operating costs and not the face value inscribed in them.
Already we regret the incident and reported that electronic tickets in his possession are not valid for entry into the concert, which takes place using electronic entry control. Thank you make payment via bank transfer to checkout and validation of tickets in his possession.
Below is the data for payment. Please send the proof of transfer to ticketline@ticketline.pt . Where a shipment occurs in increased costs, the Ticketline will reset the value of costs:
Ticketline, LDA
AMOUNT PAYABLE - €55
BANK - Milennium BCP
ADDRESS: Rua Castilho 44 b / Gallery 1250-071 Lisboa
NIB - 00 33 00 00 00 243 518 307 05
IBAN - PT50 00 33 00 00 00 243 518 307 05
SWIFT / BIC - BCOMPTPL
Once again we regret the incident to thank you for your availability and confidence in our services.
Best regards,
Rita Amado
21 780 36 77
Hi there, I got the same message in Portuguese, well it's definitely not a scam as they really only charged the transaction as Oliver was saying in previous posts, well instead of doing the transfer I just went to the local Fnac Store and bought another ticket. I will give the first ticket to a friend and see if it works anyway. They clearly messed it up with the payments, it's quite ridicolous..
Deleteok, thanks for that...I assume the original ticketI bought in the same area is held? They don't answer emails at all....what a mess!!!
ReplyDeleteAh, i just rang them and payed over the phone and got a new E-ticket....now just gotta wait a year!!!!!!!
Delete