"It's a shambles - been waiting for the tickets for ages and then get the email from AEG Live which included everyone's email address (which is illegal). They later apologised. This was their latest response."
We would like to take this opportunity to apologise for individual email addresses being displayed on the original correspondence in relation to the NME Big Gig that was sent out earlier today.
We appreciate that you are all concerned with the current situation surrounding your tickets for the upcoming show. We are doing everything we can to find a resolution to this situation. Whilst we are working on this we are unfortunately unable to reply to individual queries relating to ticket orders.
We would like to assure you that the best solution to this situation is being worked on and further information will be sent out by end of business today.
We apologise for any inconvenience and concern that this is causing you.
The Enquiries Team
AEG Live (UK) Ltd