Tuesday, May 27, 2014

Ticketmaster cleared in Cure ticket case

From The 405 & Musicweek:

"Ticketmaster have been cleared of charges over a complaint received regarding the availability of tickets for a Cure concert. It all happened a couple of months ago when fans trying to buy tickets for a concert at the Royal Albert Hall on March 28th found there were none available; the site directed them towards more expensive tickets from an online ticket marketplace owned by Ticketmaster itself.

A formal complaint was then made to the Advertising Standards Authority (ASA), claiming that the offers made by Ticketmaster were misleading. The company said it was allocated only a small portion of the total amount of tickets, and that these tickets had been available to purchase from the website and call centre from January 31st, 9:30 am. Ticketmaster added that over three-quarters of the tickets had already been sold 15 minutes after their release, with the remaining ones either being sold by the call centre or placed in the customers' online shopping baskets.

Given this, ASA declared itself "satisfied that the evidence supplied indicated that tickets for the concert had been available through Ticketmaster from 9:30 am on 31 January and had been sold by that company directly to individual customers."


  1. It sticks in my craw that TM can own a scalping site. It is against my best interests that TM makes it so easy to buy tix, then scalp them at a hefty profit, all while TM gets a cut of both transactions.

  2. We all know of TM horror stories.
    I have friends who have purchased valid and authentic tickets for TM events at ridiculous prices (including Cure events) from scalpers DAYS BEFORE the tickets have "legally". Yet, when the rest of us try to purchase, we are told they sold out in 10 minuets or so. Where do the scalpers get their TM tickets from? This is corruption. Demand will always find supply.

    ticketbastard owns stubhub ...

  4. Government is corrupted by corporate interests or, at least, corporate views. It's sick that ticketsnow sells scalped tickets and one is directed to that site by ticketmaster when you (conveniently) can't find a ticket on their site; it's a conflict of interest in stopping scalping and bot-purchases. Screw Obama for okaying Ticketmaster to engage in such anti-competitive practices. He's such a Republican-style scumbag, as was Bill Clinton. Traitors all!

  5. this is so mean and have no understanding. TM should disappear from this world.

    beside that i was super surprised when i picked up my RAH tickets at their box office, that a guy in front of me just bought a ticket for the cure as it was super normal to buy a ticket one hour before the show starts ...